FAQ
Questions about products testing?
What should I include in my enquiry?
Share your product description, materials, intended users and target market. Include product photos and any buyer or marketplace requirements when available. This helps us review the testing scope and prepare a quotation.
How many samples will be needed?
Sample quantities depend on the product, materials and agreed tests. Our team will confirm what to send before testing is arranged.
How long will testing take?
Timing depends on the testing scope and sample readiness. Routine test items are completed within 2 or 3 working days. Ask us about the schedule and any expedited options for your project; timing is confirmed with the quotation.
Can I enquire about both US and European markets?
Yes. Tell us which destinations you are considering and share any buyer requirements. We will review the product and discuss the testing scope relevant to those markets.
What if I do not know which tests I need?
Send us your product description, materials and target market. Our team can help clarify the testing needs before you arrange samples.
How do I request a quotation?
Email compliance@crt-lab.com. Include your product information, destination market and any requirements you have received so that we can review the next steps.
How do you ensure impartiality in testing?
Please read our published Statement of impartiality for details of our commitments. Read our Statement of impartiality ↗
Are you committed to integrity in testing?
CRT Lab has made a public integrity testing commitment. Please follow the link to read it. Read our Integrity testing commitment ↗
Can’t find the answer to your question?
Contact us — we’re here to help.